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What is an aupair?

An Au Pair is a single person, aged 17-27, without dependents, who comes to the UK to learn English and live as part of an English speaking family for up to 2 years. In return for helping around the house and assisting with basic childcare they receive pocket money of at least £55 per week for 25 hours 'work' (Home Office minimum recommendation) and have their own bedroom and all meals provided.

Au Pairs come from either an EU country or from some none EU countries:

  • No aupair visa required: Andorra, Cyprus, Czech Republic, Estonia, Faroe Islands, Greenland, Hungary, Iceland, Latvia, Liechenstein, Lithuania, Malta, Norway, Poland, San Marino, Serbia, Slovak Republic, Slovenia, Switzerland
  • Aupair visa required before travel: Bosnia, Bulgaria, Croatia, Macedonia, Romania, Turkey

Aupairs can work in the family home for up to 25 hours per week ( plus 2 nights babysitting) and have 2 full days off per week for free time. Au Pairs from EU countries can work more hours (up to 35 + 2 evenings babysitting) in return for more pocket money. All Au Pairs will require a letter of invitation from the host family in order to be granted their au pair visa.
Au Pairs are generally intelligent, trustworthy and reliable people keen to improve their English and learn about the British way of life in return for being an 'extra pair of hands' around the house.




Studying English


One of the main purposes of the Au Pair Scheme is to allow people to learn and improve English whilst living with an English speaking family. Au Pairs will usually study at a local college and the Au Pair will usually be expected to pay for this, although many courses are free of charge to EU residents. The host family should advise her of the availability and cost of the lessons. Some families may contribute to these costs.


Healthcare - doctors, dentists etc.

Whilst in the UK Au Pairs will usually be covered by the National Health Service and the host family should register the Au Pair with the family doctor if possible. The Au Pair may have to consider private cover for dentists costs.



Aupair working hours and responsibilities ...


An Au Pair is not a servant, a qualified nanny, a chef or a professional cleaner. Au Pairs work for up to 25 hours per week plus up to 2 evenings per week babysitting, in return for at least £55 weekly pocket money. The work involved is generally helping with children, cleaning, ironing, helping prepare food and other light housework. The Au Pair must have 2 full days off per week, and these should be agreed in advance to allow the Au Pair to make arrangements. An 'Au Pair Plus' can work for up to 35 hours per week in return for pocket money of approximately £100. Au Pairs are currently entitled to one week paid holiday for every 6 months worked.

Cars, telephones, travel, holidays, insurance ...


The Au Pair will generally be expected to make their own travel arrangements to the UK, although in some cases the family may choose to reimburse this cost to the aupair. The family will then either meet her at the point of arrival, or will have provided her with a ticket for onward transport to their home. The Au Pair should have an open return ticket, and should always have enough money in reserve for an emergency.

If the Au Pair is expected to drive in the UK she should bring her driving licence/ international driving licence, and the host family should arrange 'refresher' lessons with a local driving instructor to help the Au Pair adapt to driving on the left etc. From our experience it is impossible to guarantee the driving ability of any aupair in the UK - we have had very inexperienced drivers who have adapted very quickly and successfully to the UK, and likewise very experienced drivers who have not adapted so quickly. It is the responsibility of the client to ensure that the aupair is given sufficient time and lessons with an instructor to ensure that they attain the standard required.

It should also be made clear when or if the Au Pair has personal use of the car, and if so whether or not she is responsible for petrol/ car cleaning etc. The host family should add the Au Pair to the insurance policy of the car, and we would suggest that the insurers of the home are also advised. Where a family request an aupair that is willing to drive, we can usually provide these, but obviously we can not guarantee the driving skills of the aupair as we have no means of assessment other than the fact that they have a driving licence.

Telephone calls from the UK can be expensive. It should be agreed between the family and the au pair whether or not the home phone can be used for calls, who will pay for the calls, and when they will be paid for. We can help to suggest good mobile tarriffs which can be as cheap, if not cheaper, than BT landline calls.

Where the family goes on holiday the Au Pair should either go with the family or be allowed to stay in the family home. In either case she should still be paid and food should still be provided.


Useful hints and tips

You must complete your application form completely honestly to ensure that we can find you the best match of au pair and host family possible. When the Au Pair arrives in the UK the family will either meet her in London, or will already have sent her a ticket for travel from London to their home. Everything will seem very strange at first, and the Au Pair will probably be a little homesick. The family should understand this and help her to settle in to the home.

Please remember that when the aupair first arrives she may have been travelling for up to 25 hours if arriving by bus, or up to approximately 12 hours if by plane. They will be tired, apprehensive, excited, and emotional and will need a little time to adjust. Many things that we take for granted are different in the UK - the water, bread, food, transport, and many other things - and the aupair will need to get used to these differences.

Try to arrange a 'meeting' with the family and the Au Pair within the first 24 hours to decide her working rota, whether or not she can make telephone calls home,( and if so should she pay for them), when and how the family will pay her, which days are her free days, whether or not she will be able to bring friends to the house, details of the local English classes, and arrangements for a doctor and dentist registration. We would also suggest that the family write down as much as possible of the duties that they require.

The Au Pair and the Family will probably have different ways of doing certain things and these will crop up over a long period of time. These should be discussed and the 'agreed' way done in future. Clearly at first there will be a language barrier no matter how good the Au Pair's English is. Both sides should be patient and the translation dictionary should always be close at hand! If a difficult situation really can not be resolved then call us. We may be able to help or offer an alternative solution that can not be seen by those close to the situation.

Most Au Pair placements run very smoothly and many long term friendships are made, but even the best of friends have disagreements sometimes. By nipping small problems in the bud at an early stage many potential difficulties are avoided. This is equally the same for the Au Pair and the Host Family.

We suggest that these simple rules of thumb will help with the placement..

  • Everything is new for the aupair and the family, so patience is critical
  • Learning a new language is exhausting - the aupair will be tired at the beginning
  • There WILL be a period when the aupair feels homesick (usually in the first 6 weeks)
  • If this is your first aupair, it will take time to get used to having someone else in the home.
  • Driving in the UK is completely different - especially roundabouts, the side of the road and driving manners. European drivers tend to be slightly more agressive drivers usually.
  • The sooner the aupair can make some friends locally, the better - generally.
  • Don't assume that the aupair understands - write it down too if it is important (We can translate if you want to email it to us)
  • Give the aupair a written copy of the schedule/work rota, and clear instructions on important issues, as soon as is practically possible. (Again, we can translate if you email it to us)
  • Treat the aupair as you would want your own daughter treated if she had gone, on her own, to a totally foreign country and only had a basic understanding of the language.
  • If you need someone who speaks better English we can supply Experienced Aupairs, or Eastern European Nannies, with much better English and more childcare experience, but obviously they ask for more money weekly! (approximately £4 - £4.50  net per hour depending on age, working hours and experience), or alternatively experienced aupairs (with better English and possibly UK driving experience) but obviously they would look for a higher pay rate than a new aupair - typically £3-4 net per hour live-in.
  • If you need someone with fluent written and spoken English we recommend you try our nanny division.  Nanny rates, live-in, are typically around £5-6 net per hour. An English speaking proxy parent would typically charge in the region of £100-150 per day! You can see the possible tax/NI implications for the Family by clicking here .
  • One of the most important factors in this relationship will be your patience, and the amount of time that you can give to your aupair to assist with their language, and any issues that they may have as well as your own issues.
  • Treat the first 2 or 3 weeks as a training/settling in period for you and the aupair and you will probably reap the reards in the longer term. The aupair will be glad to have a proper understanding of your rules/requirements and you will be more confident that she understands your specific requirements. All homes are different!

We hope that these guidelines will help to ensure a smoother, longer term placement - certainly our experience shows that it probably will do.

Remember - if ever you are not sure how to explain something, or feel that your aupair has nodded and said ''yes'', but you are not sure she has understood, then please email/fax us in English and we will translate it and send it back or call you/the aupair back.
Finally, whilst we want to help at all times, we have families too!! The office is open from Monday to Friday (except Bank Holidays) from 8.30am  We are confident that we can resolve most family/aupair queries within these hours.
We do also have an emergency, out of hours number, for... emergencies!

 
Simply Angelic
Nannies Tel: 0207 808 7042     Aupairs Tel: 0207 808 7043  
UK based Childcare recruitment agency with offices in London, and the North  placing quality Au-pairs and Nannies with families in London, The UK and Overseas.